TERMS & CONDITIONS

Shipping

Dudley VanDyke is a handcrafted, fine jewelry line and we offer our customers the following terms and services.

Dudley VanDyke provides complimentary, fully insured shipping on all orders over $500. Shipping charges for orders under $500 will be a flat rate of $20 via FedEx.

Orders placed on DudleyVanDyke.com will ship within 7 business days provided the pieces are available. For Rush Orders or to check availability prior to purchasing, please contact us at info@dudleyvandyke.com.

We ship via FedEx and all shipments require a signature for delivery. All shipments must be made to a physical address. We cannot ship to a PO Box except to APO/FPO boxes. If you need to make alternative arrangements, please contact us at info@dudleyvandyke.com or call us at (843) 372-1177.

Custom orders may require additional delivery time.

 

Pricing

Prices are subject to change.   Dudley VanDyke reserves the right to correct pricing errors.

 

Sales Tax

Sales tax is automatically applied to your purchase for all orders that are shipped to addresses in South Carolina.

 

Return Policy

We, at Dudley Van Dyke, want you to be thrilled with your purchase! However, if for any reason you are not completely satisfied you may return any unworn and undamaged jewelry within 7 days of receipt for a full refund or exchange. Jewelry must have the tags in place and be accompanied by the original packaging and sales receipt.

All personalized items and custom orders are final sales. No returns or exchanges are accepted.

Please email info@dudleyvandyke.com to request a Return Authorization Number. Returns / Exchanges will only be accepted with a Return Authorization Number clearly labeled on the package. Please provide your Name, Address, Order Number and Reason for the return. Upon receipt of this information, you will be emailed a Return Shipping label to use. For Returns on orders of less than $500, follow the same procedure and the return shipping cost will be deducted from the refund amount.

 

Privacy Policy

Dudley VanDyke treats all customer account information confidentially and will not sell, share, or trade any information with a third party. Dudley VanDyke will only utilize customer account information to enhance your shopping experience with us. On occasion, we may email you to share exciting news and special events. 

This page is subject to change; please refer back regularly.